Privacy Policy

Information Commissioner's Office (ICO) Registration reference: C1391293

Our contact details:

Name: Matthew Heywood

Address: Precision Cycle Fit Ltd,

Brewsters Corner,

Pendicke Street,

Southam,

Warwickshire.

CV47 1PN.

E-mail: matt@precision-cycle-fit.co.uk

The type of personal information we collect:

We currently collect and process the following information:

Your Name.
Your Phone Number.
Your Email Address.
Information pertinent to your Bike Fit e.g. Goals, Events, Injuries etc
Films and Photos of You during your Bike Fit.

How we get the personal information and why we have it:

All the personal information we process is provided to us directly by you for the following reason:

Required to book, conduct, and follow up your Bike Fit.

We use the information that you have given us in order to:

Book your Bike Fit.
Conduct your Bike Fit.
Create your Bike Fit Report.
Follow up with you from time to time.
Provide you with your Bike Fit information upon request from you alone.

We will not share this information anyone other than yourself, unless requested to in writing (including email) by yourself.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by emailing: matt@precision-cycle-fit.co.uk or writing to: Precision Cycle Fit, Brewsters Corner, Pendicke Street, Southam, Warwickshire. CV47 1PN.

(b) We have a legal obligation.

How we store your personal information:

Your information is securely stored:

In the Precision Cycle Fit Google Drive and Gmail account – See here for Google Privacy Policy.

We keep your personal information for a period of 24 months unless requested by you alone to dispose of sooner. This period constitutes the useful lifespan of the Bike Fit data and is retained only so that:

We can provide it to you upon your request only.
We can use it on our website or other material only after written (including email) consent from you. This could include Photos taken during your Bike Fit and Reviews and Feedback.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by emailing: matt@precision-cycle-fit.co.uk or writing to: Precision Cycle Fit, Brewsters Corner, Pendicke Street, Southam, Warwickshire. CV47 1PN. if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing: matt@precision-cycle-fit.co.uk or writing to: Precision Cycle Fit, Brewsters Corner, Pendicke Street, Southam, Warwickshire. CV47 1PN.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk